Individual, Relationship and Couples Counselling, Swindon

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Privacy policy

Information that you give us as part of either the initial contact, or subsequent counselling, is securely kept by Relationship and Couples Counselling, Swindon.   We will not release copies of such information to anyone else except by Court action.

Automatically collected data

We do not automatically collect any personally identifiable information.

Purpose of collecting data

Automatically collected data is collected solely for statistical purposes about usage of this website.  We use Google Analytics to count how many people visit the Relationship and Couples Counselling, Swindon website and which pages are viewed.  The only reason we collect any data is so that we can determine how the site is used, and thence focus development effort to improve the site.

The data being collected

The collected data comprises:
• The web pages viewed and the duration of visits (for example: ‘Home’, ‘CPD’, 10seconds, 12 seconds),
• The type of internet browser that is being used, (for example Internet Explorer, Firefox),
• The screen resolution, (for example: 1024*768 pixels),
• The PC’s operating system (for example Microsoft XP, Vista, 7 etc),
• How this site was reached (for example, via a search engine, such as: Google, Yahoo, etc, or directly inputted into the web browser).
The above data is typically collected by website owners and is common industry practice.

How the data is collected

The data is collected automatically using a small text file called a cookie, which is stored on the PC.   It is important to note that this cookie is not the type called a ‘tracking cookie’ or a ‘third-party cookie’ which permits information to be acquired about visits from one website to another and are commonly used for advertising purposes.  For more information about cookies, click on: Wikipedia - cookie control

How collected information is used

Google Analytics is a freely available system that aggregates data into a presentable form.   From this we can see which pages are frequently used and which are never used and which are viewed for some time.   A secondary usage of the cookie is for the benefit of the user as it contains the web font-size most recently used, so that on the next usage, the site will re-commence with that size, ie, the AAAAA.

Cookie control

Web browsers (Internet Explorer, Firefox, Chrome etc), permit you to control whether cookies are to be stored, the types of cookies, their duration etc.

If you find anything on the website that you find offensive or you think needs changing, please let me know and I will promptly address it.

Last updated: 1st August 2018